CEO Message

Urban Matrix is the brand name of our exciting, fast growing Maintenance and Technical Services Company with a family-friendly atmosphere, a strong dedication to customer satisfaction and a drive to provide positive technical contributions to address the niche requirements of our customers. Here at Urban Matrix our business operations and culture are anchored in our core values and characteristics. It is our firm belief that by embracing these values, we will guarantee customers satisfaction. It has been a joyful and an exciting year since I took over as CEO.

My Preference on hand is to develop and establish a team, which will deliver quality value added services offered to our customers to ensure maximum customers satisfaction. Our Team of professionals will do their best to address the problems affecting the customers’ life styles and exceed their expectations by offering them outstanding service. Our Aim is to make the process transparent so our customers shall be able to witness all stages from detection to resolution. Our main focus is concentrated around earning the Trust with our customers and to change the maintenance services for the better and transparent. Your actions will depict how we analyze, how we address and how we organize to best serve our customers.

This outlines our public commitment to become the number one Technical Service Company through dedicated customer service, Trust and Advocacy.

We don't just build. We create.

I am motivated by a unique opportunity to build a company that GCC will be proud of. I have built a team that shares my belief as GCC has to offer millions of great customers, tens of thousands of outstanding employees, and a home economy that is growing strongly.